Telephone Directory

Billing Office &
Customer Service
716-847-1065 tel
716-847-0150 fax
All customer service and billing related calls during normal business hours.
Mon – Fri 8:30 am – 4:00pm
Dispatch 716-847-1065 Ext. #2 After hours or Emergency Leak Reporting.
Service Inspections 716-847-1065 Permits/Inspections Ext. #15
Back Flow Prevention Ext. #123
UFPO Mark Outs Ext. 124
Water Treatment Plant 716-847-1065
Water Treatment Plant
Laboratory
716-847-1065 Ext. 133 Water quality complaints & questions
Water Treatment
Supervisor
716-847-1065 Ext. 133
Erie County
Dept. of Health
716 – 858-7677 For health issues
City of Buffalo Web site: http://www.ci.buffalo.ny.us/Home


Billing & Customer Service

Veolia Water
281 Exchange Street
Buffalo, NY 14204
(Monday-Friday: 8:30 AM to 4:00 PM)

Water Treatment Plant
Veolia Water
2 Porter Avenue
Buffalo, NY 14201
PWS ID # NY1400422