Telephone Directory
| Billing Office & Customer Service |
716-847-1065 tel 716-847-0150 fax |
All customer service and billing related calls during normal business hours. Mon – Fri 8:30 am – 4:00pm |
| Dispatch | 716-847-1065 Ext. #2 | After hours or Emergency Leak Reporting. |
| Service Inspections | 716-847-1065 | Permits/Inspections Ext. #15 Back Flow Prevention Ext. #123 UFPO Mark Outs Ext. 124 |
| Water Treatment Plant | 716-847-1065 | |
| Water Treatment Plant Laboratory |
716-847-1065 Ext. 133 | Water quality complaints & questions |
| Water Treatment Supervisor |
716-847-1065 Ext. 133 | |
| Erie County Dept. of Health |
716 – 858-7677 | For health issues |
| City of Buffalo Web site: http://www.ci.buffalo.ny.us/Home | ||
Billing & Customer Service
Veolia Water
281 Exchange Street
Buffalo, NY 14204
(Monday-Friday: 8:30 AM to 4:00 PM)
Water Treatment Plant
Veolia Water
2 Porter Avenue
Buffalo, NY 14201
PWS ID # NY1400422